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Microsoft Dynamics CRM 4 Training

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$99.95
SKU:
CRM4-Training
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Microsoft Dynamics CRM 4 is a flexible CRM solution that works the way that your people do, works the way your business does and works the way that IT wants it to. In this series of CRM Training Videos you'll learn how to install, configure and administer Microsoft Dynamics CRM 4.
 

     
With this Training Package You'll Discover:
     
- What CRM 4 is
- Hardware and Software Requirements
- Installing CRM 4
- Creating the Organizational Structure
- Working with Roles
- Working with Permissions
- CRM for Outlooks
- Configuring the Email Router
- Configuring the Email Router with POP3 Mailboxes
- Working with Customers
- Working with Leads
- Working with Campaigns
- Marketing Lists
- Marketing Campaigns
- Quick Campaigns
- Adding Products
- Adding Price Lists
- Working with Discounts
- Configuring the Knowledgebase
- Working with Workflows


and much, much more!
     



This Training Package contains the following Training Videos:
     
Introducing Microsoft Dynamics CRM 4
Duration: 22:51
In this video we introduce you to Microsoft Dynamics 4. You'll learn what the hardware and software requirements are for Microsoft Dynamics 4 before we step you through how to install the product.
     
Creating the Organizational Structure
Duration: 10:51
In this video you'll learn how to configure Microsoft Dynamics 4 to mimic the business units within your own company.
     
Security and Access
Duration: 25:56
In this video you'll understand how permissions and roles work within Microsoft Dynamics CRM 4.
     
CRM for Outlook
Duration: 21:31
In this video you'll learn about the best feature of Microsoft Dynamics CRM 4 - integration with Outlook! Since your users already know and use Outlook, this tight integration means that your users can work with CRM directly from Outlook.
     
Email Router
Duration: 15:39
In this video you'll learn how to configure the Email Router to work with Exchange Server 2007.
     
Email Router with POP3 Mailboxes
Duration: 6:58
In this video you'll learn how to configure the Email Router to work with a POP3 Mailbox.
   
Customers
Duration: 13:51
Customers keep you in business, so in this video we'll show you how you can manage customers in Microsoft Dynamics CRM 4.
     
Leads
Duration: 16:42
In this video you'll see how you can enter leads into Microsoft Dynamics CRM 4 and manage them through the sales process.
     
Campaigns
Duration: 22:08
In this video you'll learn all about Marking Lists, Marketing Campaigns and Quick Campaigns.
     
  Products
Duration: 17:52
In this video you'll discover how to create Products in Microsoft Dynamics CRM 4 as well as Price Lists, Product Discounts and Unit Groups.		  
     
  Knowledge Base
Duration: 14:53
In this video you'll see how easy it is to create and populate a Microsoft Dynamics CRM 4 Knowledge Base for your staff and even your customers to use.		  
     
  Workflows
Duration: 16:18
In this video you'll discover why Microsoft Dynamics CRM 4 is so cool. Workflows! Workflows allow you to automate many of the mundane tasks in CRM and create a really intelligent CRM system.		  
   



         
      Frequently Asked Questions about our Training Videos:  
         
      Do I need any prerequisite skills to watch this video training?  
      No. We've designed our training videos to be easy to understand and follow so you should be able to work along with the trainer just fine.  
         
      Does your video training contain DRM?  
      No. Our Training Videos are DRM-Free.  
       
      Can I download these videos to my computer?  
      Yes. These Videos are Windows Media Video (.wmv) files. They are zipped up, ready to download to your computer. There is no streaming of the videos, just download them straight to your computer so you can enjoy them over and over.  
       
      How soon do I get access to the training videos?  
      As soon as you have paid, you will get immediate access to begin downloading the Training Videos.  
         
      I only require 1 or 2 of the videos in this product. Can I purchase only the ones I need?  
      Of course. You can click on the "All Training Videos" link on this page and browse for "single" training videos. Or you can use the Search feature located at the top of each page.  
         
      How can I purchase these videos?  
      This Training Videos package can be purchased by adding it to your cart from this page (Click the "Add to Cart" button at the top of this page), or from a Membership Subscription to this Site which allows access to all of our Training Videos.  
         
         



Other Details

Downloadable:
Yes
Video Format:
Windows Media Video (.WMV)
Resolution:
800x600

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  1. CRM is easy...now

    Posted by Chris McMahon on 23rd Mar 2009

    At the start of "trying" to learn about Dynamics CRM for work I hated the product. Actually I'm still not the most fond of it, but your training has helped me understand it better which doesn't make me hate it as much.

    It's pretty rare to find any good information on Microsoft CRM so your videos were a godsend. Thanks guys for a good product.

  2. Recommended

    Posted by David on 4th Feb 2009

    I signed up and downloaded the CRM videos last week and have since recommended Winstructor to a number of folks.