Video Requirements
Windows Media Player 9 or 10
Winstructor Videos use the Windows Media 9 Codec.
You will need to have Windows Media Player 9 or 10 installed as well
as the latest codec to see our fantastic high quality videos they
way they were intended to be seen. If you have an older version
of Windows Media Player, you should still be able to view our
videos, although the quality may not be as good. Winstructor
only offers support for users running Windows Media Player 9 or 10.
You can download Windows Media Player from Microsoft or click on the Windows Media Player 9 Logo Below.
Please note that Windows Media Player 11 is not officially supported at this time. Whilst many users have experienced success using Windows Media Player 11 running on Windows XP or Windows Vista, some users will experience DRM problems. Please ensure you have a supported version of Windows Media Player.
If you are having problems with viewing
the Videos, try these steps
1. Download and manually install the latest video codecs from
Microsoft:
http://www.microsoft.com/windows/windowsmedia/format/codecdownload.aspx
2. Re-install Windows Media Player 9.0:
http://www.microsoft.com/windows/windowsmedia/9series/player.aspx
For problems downloading a DRM License,
try these steps
1. In Windows Media Player, make sure you are configured to automatically
acquire licenses; To check this, click on TOOLS and select OPTIONS,
then select the PRIVACY tab. Ensure that you've checked the selection
entitled "Acquire Licenses Automatically for Protected Content".
2. Make sure you are connected to the Internet.
3. Make sure you have Internet Explorer 5.0 or greater and Windows
Media Player 9 installed.
4. Re-install Windows Media Player 9.0:
Videos not displaying correctly?
Ensure that your Windows Media Player is displaying the video
at 800x600. If it is not, the videos can look ghosty and text
blurry. We recommend using the "Classic" skin mode of
Windows Media Player.
If you are in Full Mode, click on Skin Chooser and select "Classic".
If the Classic Skin is unavailable, select "Corporate"
and manually resize the window to be smaller than 800x600. When
you open a video, Windows Media Player should resize up to 800x600
and play the videos in a very sharp, legible format.
Please note that some videos are produced in 1024x768 due to some products menus not being able to be fully displayed in lower resolutions. Each product page has the video dimensions listed for your reference.
WinZip
Our Videos are also zipped to make them slightly smaller for downloading, so you will need an unzip utility such as winzip or winrar to extract the files.
Portable Videos
Our portable videos are in the MP4 format, which can be viewed on many portable devices such as the iPod, iPhone and others. If you would like to watch these videos on your pc you will need software such a Apple Quicktime to view them. These videos are specifically designed for portable devices and as such, we recommend that you watch the WMV files on a desktop or notebook computer and use the MP4 files for your portable device.
