Microsoft Dynamics CRM 4 contains the following training videos:
Introducing Microsoft Dynamics CRM 4
Duration: 22:51
In this video we introduce you to Microsoft Dynamics 4. You'll learn what the hardware and software requirements are for Microsoft Dynamics 4 before we step you through how to install the product.
Creating the Organizational Structure
Duration: 10:51
In this video you'll learn how to configure Microsoft Dynamics 4 to mimic the business units within your own company.
Security and Access
Duration: 25:56
In this video you'll understand how permissions and roles work within Microsoft Dynamics CRM 4.
CRM for Outlook
Duration: 21:31
In this video you'll learn about the best feature of Microsoft Dynamics CRM 4 - integration with Outlook! Since your users already know and use Outlook, this tight integration means that your users can work with CRM directly from Outlook.
Email Router
Duration: 15:39
In this video you'll learn how to configure the Email Router to work with Exchange Server 2007.
Email Router with POP3 Mailboxes
Duration: 6:58
In this video you'll learn how to configure the Email Router to work with a POP3 Mailbox.
Customers
Duration: 13:51
Customers keep you in business, so in this video we'll show you how you can manage customers in Microsoft Dynamics CRM 4.
Leads
Duration: 16:42
In this video you'll see how you can enter leads into Microsoft Dynamics CRM 4 and manage them through the sales process.
Campaigns
Duration: 20:08
In this video you'll learn all about Marking Lists, Marketing Campaigns and Quick Campaigns.
Products
Duration: 17:52
In this video you'll discover how to create Products in Microsoft Dynamics CRM 4 as well as Price Lists, Product Discounts and Unit Groups.
Knowledge Base
Duration: 14:53
In this video you'll see how easy it is to create and populate a Microsoft Dynamics CRM 4 Knowledge Base for your staff and even your customers to use.
Workflows
Duration: 16:18
In this video you'll discover why Microsoft Dynamics CRM 4 is so cool. Workflows! Workflows allow you to automate many of the mundane tasks in CRM and create a really intelligent CRM system.
 These Microsoft Dynamics CRM 4 Videos are produced in 1024x768 Resolution (.WMV)
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